Cave Spring Veterinary Clinic AAHA Accredited Clinic

 
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Hospital Policies


Appointment Policy

Doctors hours are by appointment. Appointment times are set aside daily for ill pets that may need to be seen promptly.  Emergency cases shall always receive top priority followed by patients with previously scheduled appointments.  It is also possible to drop your companion off with us if your schedule in not compatible with an available appointment time.  Please call us to schedule an appropriate examination time to minimize waiting and delay.


Payment Policy

We request payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, cash and personal checks.


Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. 

All cats must be presented in an appropriate cat carrier or on a leash.  We ask that small mammals be presented safely in an appropriate carrier. 

Cat and small dog carriers can be provided in advance if needed.